I just installed a new black ink cartridge in my HP 3500. Now it is printing a row of black dots down the right hand side and smudging on the back.
So far I have calibrated
Cleaned
Quality Tested and Problem Tested
Check my fuses and such
Still having the problem. Any advice?HP LaserJet 3500 Printing Dots and Smudges?
Did the dots appear AFTER the cart was changed ? How far apart are they ?
If they appear to be about 3.1 inches between them and the roller on the dront of the cart is about 1'; diameter, then the roller is damaged and the cartridge should be retrned for replacement
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